I came across this article 8 Things We Hate About IT and I just had to respond to it. Apparently it seems many things are the fault of IT.
1. IT Limits Managers’ Authority You bring in 10% of the company’s revenue but can’t authorize a $100,000 project if it requires IT. Furthermore, IT’s bureaucratic governance process rivals the tax code in complexity and inhibits rather than promotes innovation.
Sure go ahead and authorize a $100k project without any IT input. The thing is the cost of your project could really explode because well, you don’t understand the underlying technology or the technology infrastructure the company currently has just wont support your project.
Isn’t this like some PHB wanting to authorize say a $100k solar panel system to save the company xx% of $$ and get all huffy because the maintenance/facilities people want to be included? To see if this project would actually integrate into the current system? To see if its even possible?
2. They’re Missing Adult Supervision The CIO is impressive, but totally unavailable. So the next best option is your IT “relationship manager” who’s a few clicks down the evolutionary scale and doesn’t have the breadth of expertise to truly act as a trusted IT adviser to senior business executives.
Why is the CIO missing? Where is he/she at? I could easily say the same thing about the ’senior business executives’ being unavailable.
There are really 2 reasons why ’senior business executives’ need to interact with IT. The first for the planning that ’senior business executives’ are suppose to be doing. Yeah, the CIO should be involved with that. The other reason they would need IT is to fix something, PDA doesn’t sync, printer doesn’t work, etc. These ’senior business executives’ do not need the CIO for these problems.
3. They’re Financial Extortionists When was the last time there wasn’t some emergency in IT (e.g. Y2K, SOX, HIPAA) that requires a zillion dollars? Compound this with the lack of visibility into how IT spends non-project dollars and it makes you want to become a technology vendor to cash in on the booty. Read the rest of this entry »
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