How to make IT staff less angry
July 21, 2006
Bryan a coworker of mine passed this along last week.
How to make IT staff less angry
Basically it is a 5 part guide to managers on how to manage IT workers. None of it rocket science, most of it is obvious at least to this IT worker.
Quote I find interesting from part 4.
On point two, you can’t force something to be fun. Forcing staff to go off on some ‘team-building’ exercise can have two disastrous effects; one, if they really don’t want to spend time outside the office with co-workers you’ll just make them more resentful and anti-social. Two, if they actually have fun doing something that’s totally unrelated to work you run the risk of simply highlighting how far away from fun work actually is.
Keep your motivational efforts focused on work. Encourage people to socialize by all means but don’t force it. If your CODE-IT workers want to spend more time together, they’ll do it without being forced. Also, social events have nothing to do with making the actual work more interesting. Enjoyable social events are part of the overall workplace environment as discussed in previous posts. This is linked to but distinct from interesting, challenging and enjoyable work.
Another point that I would add is not forcing staff to do team-building exercises with individuals from other departments that they don’t know or work with. Team building with basically strangers from other areas is really not TEAM building. AND please no teambuilding that involves such an encroachment to personal space that if the amount of touching or closeness took place during regular business hours that sexual harassment accusation could easily be made.
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